All sales are final.  If you product is defective or not what you ordered you can return you item for another item or store credit.  Buyer is responisble for return shipping.  Original shipping charges will not be refunded. Refunds will be issued only if items is returned unused within 7 days of receipt. Each return will be evaluated on an individual bases. If you have any questions please email us: wiz-x@bellsouth.net